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Emotionally Intelligent Auditor: The Power of Influence and Situational Awareness (AUDT8911)

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Emotionally Intelligent Auditor: The Power of Influence and Situational Awareness

Description

Managing positive and productive relationships throughout the audit, directing, coaching, or working with members of the audit team, and dealing with auditees, organizational management and external stakeholders can be emotionally challenging and often confrontational. Auditors often must deal with difficult people in difficult situations - and must deal with the auditees! This executive seminar will examine the emotionally intelligent competencies and communication skills necessary to maintain control, and better connect with people in defusing angst and in building positive, cooperative relationships for constructive problem-solving and inspired action. We will explore differences in personality types that cause misunderstandings, how to manage your own hot buttons, and situational awareness in managing difficult personality types or contentious situations for influencing positive outcomes. This course is part of the Certified Government Auditor (CGA) program, Level 2 and Level 3.

Duration

2 days

Level

Intermediate

Who Should Attend?

Managers, leaders, auditors, analysts, evaluators and investigators.

Credits

1.2 CEU's, 16 CPE's

Learning Outcomes

Examine and work toward achieving these key characteristics of emotional intelligence for personal effectiveness in auditing and leading change - Self awareness, Self control, Attitude and Motivation, Empathy, Social competence Maintain control, power and influence by managing challenging personalities and situations Build strong working and personal relationships through mutual trust and confidence to overcome the natural resistance to change and maximize the personal leadership for buy-in and action Apply critical thinking skills across the elements of emotional intelligence to achieve greater influence and situational awareness

Available Sessions

Session Code Start Date End Date Location Tuition
Session Code AUDT8911-001 Start Date Nov 18, 2024 9:00 AM EST End Date Nov 19, 2024 5:00 PM EST Location Virtual Tuition $899.00

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