Description:
Keep meetings, group discussions and other activities organized and on schedule. Develop your own style of facilitation by learning group dynamics, strategic management of decision making and problem solving. Discover time-tested techniques for managing conflict, methods of intervention, and effective listening and feedback.
Duration:
3 days
Level:
Intermediate
Who Should Attend?
This course is perfect for individuals who want to enhance their facilitation skills and ensure productive, well-organized meetings and group discussions. Ideal attendees include team leaders, project managers, educators, and anyone responsible for guiding group activities.
Credits:
1.8 CEU'sLearning Outcomes:
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Other Recommended Courses:
- Effective Meetings (ADMB8006)
Module 1
Facilitation
Module 2
Team Development
Module 3
The Facilitator Role
Module 4
Facilitating Improvement Teams Using Problem-Solving Techniques
Module 5
Interpersonal Communication
Module 6
Facilitation Skills
Module 7
Group Dynamics
Module 8
Conflict Resolution
Module 9
Dealing with Problem Participants and Problem Situations
Module 10
Self-Assessment Action Planning
Appendix A
Exercises
Appendix B
References