Negotiating Techniques

Negotiating Techniques (MGMT9140)

Description:

Learn to create win-win situations and improve work relationships with colleagues, employees, customers, and others. Focus on issues of negotiation, including using multiple strategies, applying the no-fault formula, interest-based methods, and empathy in the negotiation process. This course is part of the Certificate of Accomplishment in Project Management

Duration:

6-months

Level:

Intermediate

Who Should Attend?

managers who have responsibilities to successfully deliver

Credits:

1.2 CEU's

Learning Outcomes:

Identify what you MUST do. Identify other perspectives. Build relationships. Recognize and eliminate relationship killing behaviors. Identify and use many tools to achieve results. Use interest-based techniques.

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